Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of Vyrlo LLC (“Vyrlo”, “we”, “us”), a Puerto Rico limited liability company, at vyrlo.tech (the “Service”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, and able to form a legally binding contract, to use the Service. By using the Service you represent that you meet this requirement and that any information you provide is accurate. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. The service

Vyrlo is an automation platform that orchestrates third-party AI services to generate and publish video content to platforms you connect (such as YouTube). Vyrlo operates on a Bring-Your-Own-Keys (“BYOK”) model.

4. Service availability and changes

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time for maintenance, updates, or reasons outside our control, and we may impose or adjust usage quotas and limits. We are not liable for any downtime, maintenance window, or temporary unavailability.

We may change, add, or discontinue features, integrations, quotas, and supported third-party providers at any time. Where a change is material and within our reasonable control, we will provide reasonable advance notice (for example, by email or in-app notice). Discontinuing a feature or provider integration does not create liability to you.

5. Your account and responsibilities

You are responsible for maintaining the security of your account, including keeping your password and credentials confidential and enabling available security features. You are responsible for all activity that occurs under your account, whether or not authorized by you, except to the extent caused by our own failure to meet our obligations. You agree to provide accurate, current information and to keep it up to date, and to notify us promptly at vyrlo.tech@vyrlo.tech if you suspect any unauthorized use of your account.

6. Your API keys and third-party services (BYOK)

You provide your own API keys for third-party providers (including but not limited to Anthropic, OpenAI, Kling AI, RunwayML, ElevenLabs and Google/YouTube). You are solely responsible for: (a) complying with each provider’s terms; (b) all usage charges those providers bill to your accounts; and (c) the content generated using your keys. Vyrlo never marks up or resells provider usage.

We store your keys encrypted and use them only to run the jobs you request. We do not sell, share, or use your keys for any other purpose. You may delete your keys at any time from Settings.

Vyrlo acts only as a technical intermediary that passes your requests and your keys to the providers you choose. We do not control and are not responsible for those providers’ availability, uptime, pricing, billing, model behavior, output, API changes, rate limits, policies, or any suspension or termination of your provider accounts. Your relationship with each provider is governed by your agreement with that provider.

7. Intellectual property

Our property.The Service, including the Vyrlo platform, software, user interface, design, and the “Vyrlo” name, logo, and other trademarks, is owned by Vyrlo and protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, we grant you no rights in our intellectual property. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Service except as permitted by law.

Your content and prompts.As between you and Vyrlo, you retain all rights you hold in the content you upload (“Uploaded Content”), the prompts and instructions you provide (“Prompts”), and the content produced from your jobs (“Generated Content”). Vyrlo claims no ownership of your Uploaded Content, Prompts, or Generated Content.

AI output.Generated Content is created by third-party AI providers using your keys. Rights in AI-generated output may be uncertain under applicable law and may be affected by the terms of the provider that produced it. You are responsible for confirming you have the rights necessary to use and publish your Uploaded Content and Generated Content, and that they do not infringe any third party’s rights.

8. License to operate the Service

You grant Vyrlo a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, modify (for example, to transcode, edit, or format), and publish your Uploaded Content, Prompts, and Generated Content solely as needed to provide and operate the Service and to perform the actions you request (such as publishing to platforms you connect). This license exists only for as long as needed to provide the Service and ends when the relevant content is deleted, except for content already shared with platforms you directed us to publish to and for backups retained for a limited period as described in our Privacy Policy.

9. Content and acceptable use

You are responsible for the content you generate and publish through Vyrlo and for ensuring it complies with the policies of the platforms you publish to and with all applicable law. You may not use Vyrlo to create unlawful, infringing, deceptive, or harmful content, or to violate any third party’s rights.

10. Plans, billing and cancellation

Paid plans (Creator Pro and Faceless Studio) are billed in advance on a monthly recurring basis through Stripe. You authorize us and Stripe to charge your payment method on each renewal until you cancel. You can change or cancel your plan at any time through the billing portal; cancellations and downgrades take effect at the end of the current billing period, and upgrades take effect when you make them (with charges prorated or applied as shown at checkout). All sales are final. Payments are non-refundable, including for partial billing periods.

Quotas and limits are described on the pricing page and may change with notice. We may change our prices; we will give reasonable advance notice of a price change (for example, by email), and the new price applies to your next billing period after the notice. If you do not agree to a price change, your remedy is to cancel before it takes effect. Taxes, if any, are your responsibility.

11. Feedback

If you send us ideas, suggestions, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without any obligation or compensation to you. Feedback is voluntary.

12. AI disclaimer

The Service depends on third-party AI providers and on the platforms you connect, none of which we control. You acknowledge and accept that:

• AI output can be inaccurate, incomplete, biased, or fabricated (“hallucinations”) and may not be suitable for your purpose;
• providers may experience outages, degraded performance, rate limits, or capacity restrictions;
• providers may change their pricing, models, APIs, or policies at any time, which may change, interrupt, or increase the cost of the Service;
• the platforms you publish to may take enforcement actions (such as removing content, or limiting or terminating your account) based on their own policies; and
• you are solely responsible for reviewing, editing, and approving all AI-generated content before you publish or rely on it, and for ensuring it is accurate, lawful, and compliant with the policies of any platform you use.

13. Disclaimers and limitation of liability

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, Vyrlo and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, data, goodwill, or content, or for any charges incurred on your third-party provider or platform accounts, arising out of or relating to the Service, even if we have been advised of the possibility of such damages and even if a limited remedy fails of its essential purpose.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amounts you paid us for the Service in the twelve (12) months before the event giving rise to the liability, or (b) fifty U.S. dollars (US $50). These limitations are a fundamental basis of the bargain between you and us. Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you.

14. Termination

You may stop using Vyrlo at any time. We may suspend or terminate accounts that violate these Terms. On termination we will delete or anonymize your data in accordance with our Privacy Policy.

15. Privacy

Our Privacy Policy explains how we collect, use, and protect your data, and is incorporated into these Terms by reference. By using the Service you agree to the Privacy Policy. If there is a direct conflict between these Terms and the Privacy Policy about how we handle personal data, the Privacy Policy controls for that subject.

16. Electronic communications

By using the Service, you consent to receive communications from us electronically, including by email and through in-app notices, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. We may use email for account, billing, security, legal, and service notices; you are responsible for keeping your email address current.

17. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Puerto Rico, United States, without regard to conflict-of-law principles. Before filing a claim, you agree to first contact us at vyrlo.tech@vyrlo.tech and try in good faith to resolve the dispute informally for at least 30 days.

Except where prohibited by applicable law, you and Vyrlo agree that any dispute that is not resolved informally will be brought exclusively in the courts (federal or Commonwealth) located in San Juan, Puerto Rico, and you and Vyrlo consent to the personal jurisdiction of those courts. Nothing here prevents either party from seeking injunctive relief to protect intellectual property or confidential information.

18. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, power or internet failures, government actions, labor disputes, or the acts, outages, or failures of third-party providers, hosting services, or platforms.

19. General

Changes to these Terms. We may update these Terms from time to time. If we make a material change, we will provide reasonable notice (for example, by email or in-app notice) before it takes effect. Your continued use of the Service after a change takes effect means you accept the updated Terms.

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in full force.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Vyrlo about the Service and supersede any prior agreements or understandings on that subject.

Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, for example in connection with a merger, acquisition, or sale of assets.

Survival. Provisions that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimers and Limitation of Liability, Governing Law and Disputes, and this General section — survive termination of your account or these Terms.

20. Contact

Questions about these Terms: vyrlo.tech@vyrlo.tech.